FAQ — Q Crackers

01 How do I place an order?

Browse the Products page, add items to your list, and confirm via WhatsApp or the Contact form.

Ordering 2 min read

02 How can I track my order?

Use the Order ID sent to you via SMS on the "Track Your Order" section of the Home page.

Delivery 1 min read

03 Are your crackers safety-tested?

Yes — every product is sourced from licensed Sivakasi manufacturers and checked for safety compliance.

Safety 1 min read

04 What are your delivery timelines?

Most orders dispatch within 24 hours of confirmation. Delivery depends on your location.

Delivery 1 min read

05 Do you offer bulk or wholesale pricing?

Yes, contact us via WhatsApp or the Contact page for custom quotes.

Ordering 1 min read

06 What is your return/refund policy?

We accept returns for items damaged in transit — reach out within 24 hours of delivery.

Payment 2 min read

07 What safety precautions should I take?

Always burst crackers in open spaces, keep water nearby, and supervise children.

Safety 2 min read

08 What payment methods do you accept?

We accept UPI, Google Pay, PhonePe, Bank Transfer, and Cash on Delivery.

Payment 1 min read

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Frequently Asked Questions